Operating a domain registrar is a tough business! Domainmonster.com has always aimed to be the best in the industry since we launched. Most of our customers think we are! After a conversation in the office the other day I thought I would give you all an insight into our company ethos.
We think there are 4 main areas where a domain name registrar earns its stripes:
- Value – This is not specific to domain registrars. Basic business principles state that you have to be competitive in your market. Step one of this process is providing excellent value for money. Customers hate paying over the odds and we have always strived to give you the best value. To this end, we work directly with registries to ensure we can offer you a range of different domain extensions, all at great rates. This extends to our hosting and email services that always represent excellent value for money. Not only are our prices good, but we also include lots of free services with your domain name, like free WHOIS privacy, email forwarding and web forwarding.
- Support – Our support team is at the forefront of the industry. You can pick up the phone and call us to speak to one of our team. We can help you with every query, no matter how small! The same office deals with your email and ticket enquiries giving a great sense of continuity. We have extended our opening hours to give you the freedom to call when it’s convenient for you! You can also talk to us on social media, by contacting our Twitter, Facebook or Google+ accounts.
- Choice – We love being able to offer a range of over 45 domain name extensions. Choice is something every consumer loves to have. When you are choosing a domain name to register, it’s great to be able to use our domain name search to get an overview of the Top Level Domains (TLDs) available. If your .com is taken, why not consider an .org, .me, .net or .co.uk domain name? Our range of TLDs keeps on increasing and we will always work with registries to ensure our customers have access to a huge range of domain name extensions.
- Fairness – A big part of our ethos as a business is being fair. We feel that treating our customers fairly is the best way to make a domain name registrar great. After all, our customers are the people that matter. No-Win, No-Fee back orders, a free transfer policy, a fantastic support team and a fair pricing policy all go towards making Domainmonster.com a fair registrar.
Top all of these factors off with a huge amount of innovation, from our technical advances in live DNS updates to integrating selling domains into our platform, and you have the recipe for the perfect Domain Registrar. We now offer MobileView, the new service from Verisign to make your site mobile in a matter of minutes. Just another example of how Domainmonster.com continues to innovate and lead the domain registration industry.